Asheville city employee: I received your call regarding a missed garbage pick-up.
me: yes! We were wondering when we can expect to have our garbage from last week picked up because no one got it and we've all had our garbage on the street for days.
Lady: They'll be there to pick it up Thursday (our weekly pick-up day) because the street was blocked my the power company
Friday is missed trash day, so you'd have to report it then.
me: But they knew they missed it, they skipped right over it. I don't understand why you offer the option to call in and report a missed pick-up if you don't do anything about it. Our garbage is overflowing on the the street from every house (seriously)
lady: I'll have to put you on hold.
lady: ok I'm back, Sorry I'm still in training. They said you can put it in bags next to your can and wait until Thursday. (Good thing we have a family of groundhogs that would love for us to supply them with bags of garbage to rip open)
me: Great, so you ask that we call to report it so that you can tell us to just wait. Why doesn't the website just say, "wait until next week and deal with your rotting garbage until then. Don't bother calling, we don't care."
Jul 14th